shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best possible shipping experience. Below you’ll find all the details about our shipping process. Please review carefully.

1. Shipping Locations
We currently offer shipping to the following locations:

  •  United States, Canada, Europe, Africa
  • If you're located outside of these areas, please contact us at [kclement732@gmail.com] to inquire about potential shipping options.

2. Shipping Rates
Shipping costs are calculated based on the weight, size of your order, and the destination. You can see the shipping costs before completing your purchase during checkout.

  • Free shipping on orders over [amount, e.g., $50] for [eligible locations].
  • For expedited shipping or international shipping, additional fees may apply.

3. Processing Time
All orders are processed within [08:00 TO 16:00, 1-2 business days] from the date of purchase, unless otherwise stated on the product page. Orders placed on weekends or holidays will be processed the next business day.

4. Shipping Methods
We offer a variety of shipping options to fit your needs, including:

  • Standard Shipping (estimated delivery time: 6-8 business days)
  • Expedited Shipping (estimated delivery time: 3-6 business days)
  • Priority Shipping (estimated delivery time: 1-3 business days)

Note: Delivery times are estimates and may vary depending on the carrier, weather, or other circumstances beyond our control.

5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order through the carrier’s website using the provided tracking number.

6. Lost or Stolen Packages
We are not responsible for packages that are lost or stolen once marked as delivered. If your package is lost or stolen, please contact the carrier directly. We recommend selecting a shipping option that includes signature confirmation for added security.

7. Address Errors
Please double-check your shipping address at checkout to ensure it’s correct. We cannot be held responsible for delays or lost packages caused by incorrect addresses.

8. International Shipping
For international orders, customers are responsible for any additional customs fees, duties, or taxes that may apply. These fees are determined by your country and are separate from the shipping cost. We recommend checking with your local customs office for further information.

9. Returns & Exchanges
If you’re not satisfied with your order, please review our [Returns & Exchanges Policy link here] for information on how to initiate a return or exchange.

10. Contact Us
If you have any questions or need further assistance with shipping, please feel free to reach out to us at [kclement732@gmail.com] or [0789158076].

Thank you for choosing [Velocity finds]!